Safety Service Patroller Colonial Heights/Richmond, VA

AECOM•Colonial Heights, VA

11h•Onsite

About The Position

AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia. The role reports directly to the Safety Service Patrol Supervisor and Management Team and involves direct public and multi-agency communications. The position works under direct supervision, performing routine and repetitive duties, with on-the-job training in a technical specialty. The patroller monitors an assigned segment of interstate roadway, detects traffic incidents and roadway problems, assists motorists and emergency responders, and helps maintain safe and incident-free roadway operations. This is an on-site position at client site locations in the Colonial Heights/Richmond, Virginia area. The position is contingent on successfully completing functional tests for each identified essential function. Compensation is up to $21 per hour.

Requirements

High school diploma or GED, or one year of relevant work experience in lieu of education.
Be at least 18 years of age.
Ability to drive an AECOM-provided vehicle while patrolling and monitoring an assigned interstate roadway segment.
Pass State and Federal criminal history/security background checks, including Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
Valid driver's license and a clean driving record for the past three years, including no license suspension or single violation treated by the DMV as worth six demerits.
Participate in monthly motor vehicle record monitoring and maintain a satisfactory driving record as a condition of employment.
Pass a pre-employment drug screen and participate in mandatory random drug screening.
Be physically able, with or without accommodation, to work outdoors in uneven terrain and variable conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals.
Frequently operate vehicles and work around heavy, moving, and dangerous equipment; often stand and walk.
Lift up to 85 pounds and lift a 40-pound tool bag.
Pull or drag a force gauge to produce 160 ft./lbs of force with a contact point 36 inches off the ground.
Perform repetitive bending, stooping, squatting, kneeling, and crouching, and occasionally work with arms above shoulder level.
Perform fine motor skills and hand gripping or squeezing for tools and equipment such as levers, jack handles, air compressors, and jumper cables.
Occasionally work at heights under four feet, climb stairs, and ascend or descend vehicle steps.
Successfully complete functional tests for each essential function identified for the position.

Nice To Haves

Five years of driving experience.
Prior Safety Service Patrol Operator experience.
Knowledge of or experience with incident management techniques.
Radio and telecommunications experience.
Possess or be able and willing to obtain CPR certifications.
Basic computer competency, including use of laptops and smart pads.
Working knowledge of basic automotive repair.
Positive customer service attitude toward internal and external customers.
Geographic familiarity with the regional freeway system and arterial roads.

Responsibilities

Detect traffic incidents and disruptions.
Help minimize incident duration by participating in quick-clearance techniques.
Clear debris and other obstructions from roadways.
Establish temporary traffic control for emergency responders and provide scene assistance as needed.
Support reversible roadway and high-occupancy vehicle gate operations, where applicable, to promote safe and incident-free lane changes.
Conduct pre-trip and post-trip checks.
Schedule and shuttle SSP vehicles for maintenance.
Clean assigned vehicles routinely and restock consumables.
Provide motorist assistance services, including fuel, battery boosts, and minor first aid when needed until advanced medical personnel arrive.
Ensure adherence to established policies and procedures and keep training and certifications up to date.
Complete other ad-hoc initiatives assigned by the Project Management Team.
Patrol and monitor an assigned interstate segment for stranded motorists, roadway deficiencies, sight-distance problems, and obstructions that may cause lane blockage.
Provide professional, timely, skilled, and courteous customer service.
Abide by applicable Federal, State, and Municipal laws, rules, and ordinances and maintain a clean driving record.

Benefits

Medical, dental, vision, life, AD&D, and disability benefits, depending on employment status.
Paid time off and leaves of absence, depending on employment status.
Voluntary benefits and perks, depending on employment status.
Flexible work options and well-being resources, depending on employment status.
Employee assistance program and business travel insurance, depending on employment status.
Service recognition awards, depending on employment status.
Retirement savings plan, depending on employment status.
Employee stock purchase plan, depending on employment status.
Opportunities for overtime hours and pay.
Training and development programs.