About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is hiring a people-first Retail Associate Manager to support the Retail Store Manager and help lead store operations and performance. The role involves setting an example for the team, driving sales and productivity, and creating excellent customer experiences. The associate manager recruits, trains, and develops employees, monitors performance against monthly success measurements, and invests in employees through individualized performance conversations and plans. The position also includes maintaining operational standards and passing audits, recognizing team achievements, and supporting the Retail Store Manager across all aspects of the business.

Requirements

  • At least 1 year of retail leadership experience.
  • Impactful leadership and a people-first mindset.
  • Passion for exceeding goals and succeeding as a team.
  • Effective communication and problem-solving skills.
  • Flexibility to work evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • At least 18 years old.
  • Authorized to work in the United States.
  • Able to pass a background check.
  • Able to receive identity verification with CLEAR before being hired.

Nice To Haves

  • Wireless retail leadership experience.

Responsibilities

  • Lead by example and serve as an expert resource for the team.
  • Support overall store productivity, including sales goals, operations, and customer experience.
  • Meet or exceed personal and store sales goals.
  • Recruit, train, and develop team members.
  • Maintain sound operations and pass all audits.
  • Celebrate and recognize team achievements.
  • Ensure store employees meet or exceed monthly success measurements.
  • Conduct personalized performance conversations and create plans to develop team members.
  • Support the Retail Store Manager in all aspects of the business.

Benefits

  • Competitive base pay and uncapped monthly commissions.
  • 401(k) with company match.
  • Access to pay before payday through Daily Pay.
  • Career development and growth opportunities.
  • Paid time off.
  • Medical, vision, and dental benefits.
  • Pet and legal insurance, plus other ancillary benefits.
  • Company trips, sales contests, and incentives.
  • Discounts on technology.
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