Retail Associate & Glass Studio Assistant

2bglass•Cameron Park, CA

24d•Onsite

About The Position

2BGlass is a family-owned glassblowing studio and retail showroom in Cameron Park, California. We're looking for someone who loves people, takes pride in creating beautiful spaces, notices the little details, and enjoys being part of a small, hardworking team. This isn't your average retail position—every day is different, and you'll play an important role in creating memorable experiences for our customers.

Requirements

Loves working with people and making them feel welcome.
Is naturally outgoing and comfortable making conversation with strangers.
Knows how to read people and adapt their communication style.
Is confident selling without being pushy.
Has exceptional attention to detail.
Learns technology quickly and is comfortable using Shopify POS.
Can troubleshoot basic retail technology with confidence.
Is trustworthy with cash and customer information.
Takes pride in cleaning, organizing, and maintaining beautiful spaces.
Works independently and takes initiative.
Remains calm, professional, and positive during busy days.
Appreciates handmade craftsmanship and enjoys learning about glassblowing.

Nice To Haves

Retail sales experience
Shopify POS experience
Cash handling experience
Merchandising or inventory experience
Boutique, winery, museum, gallery, hospitality, or specialty retail experience
An appreciation for art, craftsmanship, or handmade products

Responsibilities

Welcome customers with warmth and genuine hospitality.
Read the room—knowing when to engage, educate, or simply let customers browse.
Confidently explain our products, artists, and the glassblowing process.
Encourage sales through thoughtful recommendations and complementary products.
Operate Shopify POS accurately and efficiently.
Process cash, credit cards, gift cards, exchanges, and returns.
Handle cash and customer information with honesty and integrity.
Troubleshoot basic register, receipt printer, barcode scanner, and Shopify POS issues.
Open and close the register accurately.
Keep the checkout area organized and customer-ready.
Help direct guest traffic during live demonstrations and politely redirect conversations when they interfere with the glassblowing team's ability to safely work.
Maintain beautiful, fully stocked, organized retail displays throughout the day.
Dust and clean glass, shelves, displays, fixtures, counters, and windows.
Sweep, vacuum, mop, and maintain customer-facing areas.
Keep the showroom, checkout area, entrance, and restroom clean and inviting.
Remove fingerprints, clutter, packaging debris, and dust throughout the day.
Reset merchandise displays and maintain organized workspaces.
Notice what needs attention and take initiative without being asked.
Receive, barcode, label, price, and stock new inventory accurately.
Ensure products are correctly entered and priced in Shopify.
Monitor inventory levels and report discrepancies.
Organize back stock, packaging supplies, and storage areas.
Assist with inventory counts and product preparation.
Tag, label, charm, and package products for retail.
Help prepare merchandise and supplies for special events.
Assist with event setup, checkout, customer flow, and teardown.
Support the studio team with light operational tasks as needed.