Retail Assistant Store Manager (Community) - Boca Raton

Vuori•Boca Raton, FL

About The Position

The Retail Assistant Store Manager helps the Retail Store Manager lead the retail sales team and communicate Vuori’s brand values through product knowledge and a positive outlook. The role supports customer experience, sales performance, daily store operations, inventory, merchandising, and team leadership. When the Store Manager is not present, the Assistant Store Manager leads the team in the store’s day-to-day operations. The position requires working five 8-hour shifts per week, with availability for morning and/or evening shifts and at least one weekend day.

Requirements

Available to work morning and/or evening shifts, 8 hours per shift, 5 days per week, including at least one weekend day.
Demonstrate punctuality and reliable attendance by adhering to scheduled shifts.
Ability to develop relationships with customers and colleagues.
Customer service expertise, including creating experiences, developing customer relationships, embracing the social aspect of sales, and handling customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create a memorable customer experience and help ensure customers receive attentive service.
Take ownership of the sales floor and team, keeping customer experience the first priority.
Prepare fitting rooms, locate sizes, and give customers knowledgeable feedback on merchandise style and fit.
Build customer relationships by discussing product details, new products, and replenishment, and inviting customers to events.
Stay informed about new and popular products and share product knowledge with customers and the team.
Lead day-to-day store operations when the Store Manager is absent.
Motivate the sales team and work toward sales goals in a team-based commission environment.
Develop product knowledge in fashion and activewear to serve as a customer resource.
Lead team projects while maintaining a focus on customer experience and communicate inventory needs.
Assist the Store Inventory Lead with shipments and inventory management.
Work with the Retail Store Manager on daily maintenance, sales strategy, community, and team management.
Lead daily store maintenance, including restocking, visual merchandising, and cleaning.
Follow safety standards and protocols when opening and closing the store.
Encourage employees to meet expectations for effort, punctuality, and role responsibilities.
Complete weekly manual restocks and send reports to inventory management.
Complete weekly cycle counts and assist with processing weekly shipments.
Ensure store supplies are stocked and communicate supply needs monthly.
Process online returns and defective products as needed and ship them to the warehouse.
Ensure daily restock and destock tasks are handled.
Help keep the backroom clean and bins organized.
Manage Aloha displays, refreshing and restocking them weekly.
Manage mannequin refreshes and check one-offs.
Ensure merchandising standards are maintained on the sales floor.