Retail Assistant Store Manager (Community) - Boca Raton

Vuori, Inc•Boca Raton, FL

7d•$23 - $27•Onsite

About The Position

The Retail Assistant Store Manager helps the Retail Store Manager lead the retail sales team, create strong customer connections, communicate Vuori’s brand values, and maintain high standards for retail sales and customer experiences. The role leads day-to-day store operations when the Store Manager is absent and supports sales goals, team development, inventory management, merchandising, and store maintenance. The Assistant Store Manager serves customers with product knowledge and an optimistic approach, builds lasting customer relationships, and helps the team deliver a memorable shopping experience. They also support the Store Manager and Inventory Lead with shipment processing, inventory tasks, weekly reporting and counts, and daily operational standards.

Requirements

Available for morning and/or evening shifts of 8 hours, five days per week, including at least one weekend day.
Demonstrated punctuality and attendance, adhering to scheduled shifts.
Ability to develop relationships with customers and colleagues.
Customer service expertise, including creating customer experiences, developing relationships, engaging in social selling, and proactively addressing customer concerns.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 pounds.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder as needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Work with the sales team to ensure each customer receives the best possible experience.
Take ownership of the sales floor and sales team, prioritizing the customer experience.
Prepare fitting rooms, find sizes, and give customers knowledgeable and honest feedback about merchandise style and fit.
Build customer relationships by sharing product details, new product and replenishment information, and invitations to upcoming events.
Stay informed about new and popular products and share product knowledge with customers and the team.
Lead day-to-day store operations when the Store Manager is not present.
Motivate the sales team and work toward sales goals in a team-based commission environment.
Develop product knowledge in the broader fashion and activewear landscape.
Lead the team in completing projects while keeping the customer experience central.
Communicate inventory needs in support of business goals.
Assist the Store Inventory Lead with product shipments and inventory management.
Work with the Retail Store Manager on daily maintenance, sales strategy, community, and team management.
Lead daily store maintenance, including restocking, visual merchandising, and cleaning.
Follow protocol and safety standards when opening and closing the store.
Encourage employees, under the Store Manager’s guidance, to meet expectations for effort, punctuality, and role responsibilities.
Complete weekly manual restocking and send reports to inventory management.
Complete weekly cycle counts and assist with processing weekly shipments.
Keep store supplies stocked and communicate supply needs monthly.
Process online returns and defective products as needed and ship them to the warehouse.
Ensure daily restocking and destocking are completed.
Help keep the backroom clean and storage bins organized.
Manage Aloha displays, refreshing and restocking them weekly.
Refresh mannequins and check one-offs.
Ensure merchandising standards are maintained on the sales floor.