Retail Assistant Store Manager - Merrell

Wolverine Worldwide • Mebane, NC

5d

About The Position

The Retail Assistant Store Manager supports the Store Manager in managing overall store operations, driving sales and key performance indicators, and leading and developing a motivated team that delivers memorable customer experiences. The role offers an opportunity to contribute to the store’s direction and develop within the management team.

The Assistant Store Manager helps foster an inclusive, positive, and accountable workplace; serves as a product expert and trainer; and supports customer service, sales, stock management, visual merchandising, and compliance. The role also assists with the day-to-day running of the store, including opening and closing, cash handling, stock control, merchandising, and maintaining a clean and presentable retail environment.

Requirements

• Previous experience working in a fast-paced, customer-facing environment.
• Flexible and adaptable in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for the company’s brands and brand lifestyles.
• Self-starting and ambitious, with motivation to achieve and exceed store targets.
• Ability to work under pressure and manage multiple tasks at once.
• High school diploma or equivalent.

Nice To Haves

• Leadership or supervisory experience is preferred but not essential.

Responsibilities

• Motivate and engage the team in representing brand values and promote an inclusive, positive atmosphere that celebrates success.
• Deliver outstanding customer service and model service behaviors for the team.
• Assist in driving sales, commercial performance, and standards while following established policies and procedures.
• Communicate efficiently on the sales floor and behind the scenes, and develop relationships across the business, with customers, and with community partners.
• Partner with the Store Manager to develop innovative and engaging marketing ideas.
• Manage stock and execute visual merchandising guidelines, contributing to store KPIs.
• Educate team members as a product expert and knowledgeable trainer, and advise customers.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Support store operations, including opening and closing, cash handling, stock control, merchandising, and maintaining a clean, well-presented store.
• Create memorable customer experiences through authentic service.
• Maintain compliance with company policies, including health and safety regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED