Yankee Candle-Retail Assistant Manager - Williamsburg, VA

Newell Brands•Williamsburg, SC

21h•$15 - $19

About The Position

The Retail Assistant Manager supports the Store Manager in carrying out store responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth. The role contributes to building and developing a high-performing team, creating an engaging guest experience, and executing store operations effectively. It also supports achievement of key performance indicators through strategic planning, strong execution, and continuous performance improvement.

Requirements

High school completion or equivalent GED.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented approach.
Ability to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Proven experience in a retail management role; 2+ years preferred.

Responsibilities

Assist in building a high-performing team that represents Newell Brand Values.
Support recruitment, hiring, development, inspiration, and retention of team members.
Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.
Ensure effective onboarding and ongoing development of team members.
Recognize and address positive and negative HR-related situations through performance management.
Motivate, inspire, and retain talent, and help establish succession plans.
Provide coaching and foster a positive work environment.
Help create a store environment that delivers an exceptional guest experience, drives sales, and remains safe and inviting.
Understand guest needs, use product knowledge, and build emotional connections to deliver an engaging guest experience.
Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to increase sales potential.
Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
Build lasting customer relationships to enhance loyalty.
Maintain store appearance by executing visual standards, plan-o-grams, visual maintenance, signage, and store cleanliness.
Assist in analyzing the business and creating action plans for effective execution of operational activities.
Identify root causes and help create action plans that drive results.
Ensure clear and effective team communication that creates understanding and alignment.
Help create schedules that ensure sales floor coverage, maximize sales, and meet payroll targets.
Support inventory management activities and control expenses.
Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.