Yankee Candle - Assistant Store Manager - Westwood, MA

Newell Brands•Westwood, MA

3d•$17 - $22

About The Position

The Assistant Store Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. The role contributes to team development and staffing, guest service and sales, store presentation, and effective operations. It also supports execution of company policies, safety and loss-prevention practices, and performance goals.

Requirements

High school completion or equivalent GED.
Proven experience in a retail management role; 2+ years preferred.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented approach.
Ability to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

2+ years of experience in a retail management role.

Responsibilities

Help build a high-performing team that represents Newell Brand Values and support recruitment, hiring, development, inspiration, and retention of team members.
Help maintain staffing goals, including seasonal staffing, ensure effective onboarding and ongoing development, and contribute to succession planning.
Recognize and address HR-related situations through performance management; coach and foster a positive work environment.
Deliver an engaging guest experience by understanding guest needs, applying product knowledge, and building emotional connections and lasting customer relationships.
Implement company selling strategies, coach selling behaviors, maximize the Guest Sales Leader role, and support guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
Maintain store appearance and execute visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
Analyze business performance and create or support action plans that address root causes and improve results.
Ensure clear team communication and alignment; help create schedules that provide sales floor coverage, maximize sales, and meet payroll targets.
Support inventory management and expense control.
Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
Meet or exceed KPI goals through planning, execution, and continuous performance improvement.