Yankee Candle - Assistant Store Manager - Clinton, CT
About The Position
The Assistant Store Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. The role contributes to team development, sales and guest loyalty, store presentation, and effective operations while helping ensure a safe and inviting shopping and working environment. The Assistant Store Manager helps recruit, hire, onboard, develop, inspire, and retain team members; coaches staff and supports performance management and succession planning. The role delivers engaging guest experiences through product knowledge, company selling strategies, loyalty initiatives, customer relationship building, and consistent execution of visual standards. Operationally, the position helps analyze business performance, develop and execute action plans, communicate priorities, schedule coverage while meeting payroll targets, manage inventory, control expenses, and apply safety and loss-prevention practices. The role is expected to achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
Requirements
- High school completion or equivalent GED.
- Strong leadership and team-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in retail software and Microsoft Office.
- Strong analytical skills.
- Solution-oriented approach.
- Ability to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.
Nice To Haves
- Two or more years of proven experience in a retail management role.
Responsibilities
- Assist in building a high-performing team that reflects Newell Brand Values.
- Support recruitment, hiring, development, inspiration, and retention of team members.
- Help meet staffing goals, including seasonal staffing within hiring timelines.
- Ensure effective onboarding and ongoing team-member development.
- Recognize and address HR-related situations through performance management.
- Motivate and retain talent and help establish succession plans.
- Coach team members and foster a positive work environment.
- Help create a store environment that delivers exceptional guest experiences, sales results, and a safe, inviting shopping and working experience.
- Understand guest needs and deliver engaging experiences through product knowledge and emotional connections.
- Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to drive sales.
- Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
- Build customer relationships to enhance loyalty.
- Maintain store appearance by executing visual standards, plan-o-grams, visual maintenance, signage, and cleanliness.
- Assist in analyzing the business and creating action plans for effective operational execution.
- Identify root causes and help create action plans that drive results.
- Ensure clear team communication and alignment.
- Help create schedules that provide sales-floor coverage, maximize sales, and meet payroll targets.
- Support inventory management and expense control.
- Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
- Achieve or exceed KPI goals through planning, execution, and continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
