Yankee Candle - 2nd Assistant Store Manager - Lombard, IL

Newell Brands•Lombard, IL
•$16 - $20•Onsite

About The Position

The 2nd Assistant Store Manager supports the Store Manager in executing responsibilities that deliver an exceptional employee and guest experience and drive profitable top-line sales growth. The role contributes to building and developing a high-performing team, creating a guest-focused store environment, and ensuring effective store operations. The position requires working in a fragrance-filled environment and flexible hours, including weekends and holidays.

Requirements

  • High school completion or equivalent GED.
  • Proven experience in a retail management role; 2 years preferred.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of experience in a retail management role is preferred.

Responsibilities

  • Assist in building a high-performing team aligned with Newell Brand Values.
  • Contribute to effective onboarding and ongoing development of team members.
  • Recognize and address positive and negative HR-related situations through performance management.
  • Help motivate, inspire, and retain top talent; coach team members and foster a positive work environment.
  • Help create a store environment focused on exceptional guest experience, sales results, and a safe, inviting shopping and working experience.
  • Deliver an emotionally engaging guest experience by understanding guest needs, demonstrating product knowledge, and making emotional connections.
  • Maximize sales potential by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by implementing visual standards, including plan-o-grams, planning, visual maintenance, signage, and cleanliness.
  • Assist in analyzing the business and creating action plans for effective execution of operational activities.
  • Help identify root causes and create action plans that drive results.
  • Ensure clear and effective team communication that creates understanding and alignment.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention into daily activities and follow company policies and the Code of Ethics.
  • Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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