About The Position

The 2nd Assistant Store Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. The role contributes to team development, sales and guest loyalty, store presentation, operational execution, inventory management, expense control, safety, and loss prevention.

Requirements

  • High school completion or equivalent GED.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented approach.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of experience in a retail management role is preferred.

Responsibilities

  • Help build a high-performing team aligned with Newell Brand Values.
  • Contribute to effective onboarding and ongoing team member development.
  • Recognize and address HR-related situations through performance management; help motivate, inspire, and retain talent.
  • Coach team members and foster a positive work environment.
  • Help create a store environment focused on exceptional guest experience, sales results, and a safe, inviting shopping and working experience.
  • Understand guest needs, use product knowledge, and make emotional connections to deliver an engaging guest experience.
  • Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing; build lasting customer relationships.
  • Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and cleanliness.
  • Assist with business analysis and create action plans for effective operational execution and improved results.
  • Support clear team communication and alignment.
  • Support inventory management and control expenses.
  • Incorporate safety and loss prevention into daily activities and follow company policies and Code of Ethics.
  • Achieve or exceed KPI goals through planning, execution, and continuous performance improvement.
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