Yankee Candle - PT 2nd Assistant Store Manager - Westwood, MA

Newell Brands•Westwood, MA
•$16 - $20•Onsite

About The Position

Support the Store Manager in delivering an exceptional employee and guest experience and driving profitable sales growth. The role contributes to team development and performance management, creates an engaging and safe guest experience, supports sales and loyalty initiatives, maintains store visual standards, and assists with operational planning, inventory management, expense control, safety, and loss prevention. Success includes consistently achieving or exceeding KPI goals through strategic planning, effective execution, and continuous performance improvement.

Requirements

  • High school completion or equivalent GED.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented.
  • Must be able to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of experience in a retail management role is preferred.

Responsibilities

  • Assist in building a high-performing team that reflects Newell Brand Values.
  • Contribute to effective onboarding and ongoing team-member development.
  • Recognize and address positive and negative HR-related situations through performance management.
  • Help motivate, inspire, and retain talent; coach team members and foster a positive work environment.
  • Help create a store environment focused on exceptional guest experiences, sales results, and a safe, inviting shopping and working experience.
  • Engage guests by understanding their needs, demonstrating product knowledge, and making emotional connections.
  • Maximize sales by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
  • Assist in analyzing the business and creating action plans for effective execution of operational activities.
  • Help identify root causes and create action plans that drive results.
  • Ensure clear team communication that creates understanding and alignment.
  • Support inventory management and expense control.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Consistently achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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