Yankee Candle - 2nd Assistant Store Manager - Fairview Heights, IL

Newell Brands•Fairview Heights, IL
•$15 - $19•Onsite

About The Position

The 2nd Assistant Store Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable sales growth. The role contributes to team development, guest engagement and loyalty, store presentation, operational execution, inventory management, expense control, and achievement of Key Performance Indicator goals. The position requires working in a fragrance-filled environment and flexible hours, including weekends and holidays.

Requirements

  • High school completion or equivalent GED.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of proven experience in a retail management role is preferred.

Responsibilities

  • Assist in building a high-performing team that represents Newell Brand Values.
  • Contribute to effective onboarding and ongoing team member development.
  • Recognize and address HR-related situations through performance management.
  • Help motivate, inspire, and retain top talent; coach team members and foster a positive work environment.
  • Help create a store environment that delivers an exceptional guest experience, drives sales, and maintains a safe, inviting shopping and working environment.
  • Deliver an emotionally engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
  • Maximize sales by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing; build lasting customer relationships.
  • Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
  • Assist with business analysis and create action plans to execute operational activities effectively.
  • Help identify root causes and create action plans that drive results.
  • Ensure clear and effective team communication that creates understanding and alignment.
  • Support inventory management and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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