Store Manager - Fairview Heights, Il Store #11882

Dollar General•Fairview Heights, IL

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is staffed, opened and closed appropriately, merchandise and inventory are managed according to company practices, and financial and safety controls are followed. The role also provides customer service leadership, maintains a clean and secure store, and ensures required documentation is completed on time.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, and properly staff the store with qualified employees in accordance with labor laws and company policies.
Train employees, conduct performance evaluations, identify performance gaps, provide counseling, and address issues up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Regularly communicate expectations for performance, conduct, and safety, and coordinate meetings and events focused on safety, security, and policies.
Ensure the store is effectively opened and closed each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.