Store Manager Fairview Heights Il

Dollar General • Fairview Heights, IL

6d • Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, maintains inventory and financial controls, delivers customer service, and complies with company policies and procedures. The manager personally opens the store at least twice per week and personally closes it at least twice per week.

The Store Manager recruits, selects, trains, evaluates, and develops employees; communicates performance, conduct, and safety expectations; and addresses performance gaps through appropriate solutions or counseling, up to and including termination. The role evaluates operating statements and business trends, manages ordering and inventory, oversees merchandise presentation and store condition, and maintains cash, security, and facility controls. The manager also completes required paperwork and ensures the store has the tools needed to perform its work.

The work takes place in a fast-paced retail environment with moderate noise and occasional exposure to outdoor weather. The role involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment; lifting up to 40 pounds frequently and up to 55 pounds occasionally; and occasional ladder climbing. Regular driving using personal transportation is required for bank deposits, with occasional travel to management meetings and other Dollar General stores.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit control.
• Ability to perform IBM cash register functions and generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills and interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Good organizational skills and attention to detail.
• Ability to solve problems and handle situations with limited standardization.
• Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting up to 40 pounds and occasional lifting up to 55 pounds; occasional ladder climbing.
• Regularly drive and provide personal transportation for bank deposits; occasional travel to management meetings and other company stores.

Nice To Haves

• High school diploma or equivalent is strongly preferred.
• One year of management experience in a retail environment is preferred.
• Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
• Train employees, conduct performance evaluations, identify performance gaps, provide counseling or solutions, and make recommendations regarding pay and advancement.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events to promote safety, security, and compliance.
• Ensure the store is effectively opened and closed each day, personally opening at least twice per week and closing at least twice per week.
• Review operating statements and business trends, including sales, profitability, inventory turn, expenses, shrink, and errors.
• Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and replenishment or cycle counts weekly.
• Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide customer service leadership and maintain a clean, organized, safe, and secure store.
• Ensure the store is equipped with the tools needed to complete required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Short-term incentive opportunities may be available based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED