Retail Assistant General Manager

Minnesota Cannabis Services•Oak Park Heights, MN

About The Position

The Retail Assistant General Manager is a hands-on leadership role at a fast-growing cannabis retail organization. The position partners closely with the General Manager to drive store performance, coach teams, and deliver excellent customer experiences. It is designed to prepare the successful candidate for future General Manager responsibilities through mentorship, operational training, and leadership development.

Requirements

  • Strong work ethic and high attention to detail.
  • A performance-driven approach and motivation to achieve measurable results.
  • Adaptability and tech-savviness, with a focus on continuous improvement and operational efficiency.
  • Ability to coach and mentor others and lead by example.
  • Excellent judgment and problem-solving skills in dynamic environments.
  • Ability to remain calm under pressure.

Responsibilities

  • Support the General Manager with daily store operations, including scheduling, compliance, and sales execution.
  • Act as General Manager during absences by leading daily briefings, coaching staff, and maintaining operational standards.
  • Oversee cash and inventory controls to ensure accuracy, safety, and compliance with company SOPs and state regulations.
  • Drive visual merchandising, online and kiosk menu accuracy, and in-store promotions.
  • Coach and develop team members through daily feedback, performance management, and leadership mentoring.
  • Collaborate with corporate HR, marketing, and procurement partners to optimize store performance.
  • Handle escalated customer concerns and uphold high standards of service.

Benefits

  • Employee discount
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program with discounts from national retailers
  • Earned Sick & Safe Time (ESST)
  • Personal Time Off (PTO)
  • Holiday pay for working New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
  • Mentorship, on-the-job training, and advancement opportunities
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