Retail Assistant General Manager

Minnesota Cannabis Services•Oak Park, MN

About The Position

The Retail Assistant General Manager (AGM) is a hands-on leadership role in a cannabis retail organization, working closely with the General Manager to drive store performance, coach teams, and deliver exceptional customer experiences. The role is intended to prepare the AGM for future General Manager responsibilities through mentorship, operational training, and leadership development. The AGM supports daily store operations and serves as acting GM during the General Manager’s absences. Minnesota Cannabis Services describes its culture as focused on integrity, accountability, dependability, competitiveness, meritocracy, innovation, efficiency, adaptability, teamwork, and commitment to excellence. The company offers mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry. Compensation is $60,000 annually.

Requirements

Strong work ethic and high attention to detail.
Performance-driven approach and motivation to achieve measurable results.
Adaptability and technology skills, with a focus on continuous improvement and operational efficiency.
Ability to coach and mentor others, lead by example, and inspire strong performance.
Calmness under pressure, with sound judgment and problem-solving skills in dynamic environments.

Responsibilities

Support the General Manager in daily store operations, including scheduling, compliance, and sales execution.
Serve as acting General Manager during absences by leading daily briefings, coaching staff, and maintaining operational standards.
Oversee cash and inventory controls to ensure accuracy, safety, and compliance with company SOPs and state regulations.
Drive visual merchandising, online and kiosk menu accuracy, and in-store promotions.
Coach and develop team members through daily feedback, performance management, and leadership mentoring.
Collaborate with corporate HR, marketing, and procurement partners to optimize store performance.
Handle escalated customer concerns and uphold high standards of service excellence.

Benefits

Employee discount
Health insurance
Dental insurance
Vision insurance
Employee Assistance Program (EAP)
Employee Discount Program offering discounts from national retailers
Earned Sick & Safe Time (ESST)
Personal Time Off (PTO)
Holiday pay for employees working on New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
Mentorship and on-the-job training
Opportunities for advancement across multiple sectors of the cannabis industry