Seasonal Retail Ambassador - Williamsburg
About The Position
The Retail Ambassador represents Rothy’s on the sales floor, delivering exceptional customer experiences and embodying the company’s values in every interaction. The role focuses primarily on sales, creating meaningful customer connections, and supporting a welcoming, inclusive store culture, while also assisting with limited operational tasks to keep the store well-maintained and running smoothly. Retail Ambassadors provide knowledgeable service about Rothy’s products, including shoe fit, wear, and sizing. They build lasting customer relationships through clienteling, help drive personal sales and team results, and contribute to daily store operations such as stock replenishment, visual merchandising support, organization, and cleanliness. The role requires availability for at least 16 hours per week on specified peak and non-peak days, as well as the ability to meet the stated physical demands and follow the store dress code, including wearing Rothy’s shoes during every shift.
Requirements
- Must be at least 18 years of age.
- Strong communication skills and the ability to build genuine customer connections.
- Passion for service and motivation to achieve personal and team sales goals.
- Willingness to support operational tasks as part of the team.
- Availability to work at least 16 hours per week: either 3 peak days (Friday, Saturday, Sunday, and holidays) or 2 peak days plus 2 non-peak days (Monday through Thursday).
- Ability to stand and walk for an entire shift.
- Ability to lift, push, carry, or otherwise move up to 25 pounds.
- Ability to frequently bend, reach, and stretch, and safely use ladders and step stools.
- Ability to follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.
Nice To Haves
- Previous retail or customer service experience is preferred.
Responsibilities
- Deliver the Rothy’s Experience through brand-aligned presentation, communication, product expertise, and best-in-class service.
- Drive personal sales and results while contributing to team goals.
- Build lasting customer relationships through clienteling practices.
- Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
- Perform assigned daily operational responsibilities accurately, including stock replenishment, visual merchandising support, store organization, and cleanliness.
- Follow established store procedures, standard operating procedures, and policies to support operational excellence and compliance.
Benefits
- The role may be eligible for discretionary bonuses or incentives and a comprehensive benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
