Seasonal Retail Ambassador - Galleria Edina

Rothy's • Minneapolis, MN

4d • Onsite

About The Position

As a Retail Ambassador at Rothy’s, you represent the brand on the sales floor, deliver exceptional customer experiences, and embody the company’s values in every interaction. The role focuses on building meaningful customer connections, driving sales through service, and supporting a welcoming, inclusive store culture. You will also complete limited operational tasks to help keep the store well-maintained and running smoothly.

The role is primarily customer-facing, with about 90% of responsibilities focused on customer experience and 10% on operational excellence. Customer experience includes presenting the brand, communicating effectively, demonstrating product expertise, contributing to personal and team sales goals, and building customer relationships through clienteling. Operational duties include stock replenishment, visual merchandising support, store organization and cleanliness, and following store procedures and policies.

The position requires availability for at least 16 hours per week, following one of the listed peak-day schedules. Retail or customer service experience is preferred. The role requires standing and walking for an entire shift, moving items up to 25 pounds, and frequently bending, reaching, stretching, and safely using ladders and step stools. Ambassadors must follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.

Requirements

• Must be 18 years of age or older.
• Strong communication skills and the ability to build genuine customer connections.
• Passion for service and drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours per week: either three peak days (Friday, Saturday, Sunday, and holidays) or two peak days plus two non-peak days (Monday through Thursday).
• Ability to stand and walk for an entire shift.
• Ability to lift, push, carry, or otherwise move up to 25 pounds.
• Ability to frequently bend, reach, and stretch, and to safely use ladders and step stools.
• Ability to follow the dress code, including wearing Rothy’s shoes during every shift.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Deliver the Rothy’s customer experience through service, brand presentation, communication, and product expertise.
• Drive personal sales and results and contribute to team goals.
• Build lasting customer relationships through clienteling.
• Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
• Support daily store operations, including stock replenishment, visual merchandising, store organization, and cleanliness.
• Follow established store procedures, policies, and standard operating procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed