Seasonal Retail Sales Associate, Poughkeepsie Galleria

Macy's•Poughkeepsie, NY
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You work on the sales floor and in fitting rooms, using warmth, product knowledge, and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role also involves helping maintain a clean, organized, and inviting shopping space. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices and technology, including cash registers.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology as needed to perform job functions.

Responsibilities

  • Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
  • Offer product and service recommendations and use customer engagement and smart selling behaviors to achieve sales goals.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, thank them sincerely, and provide attentive service through the end of each interaction.
  • Collaborate with colleagues with honesty, care, and a focus on customer and store results.
  • Use electronic devices and technology, including handheld equipment and cash registers, to process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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