Seasonal Retail Ambassador - City Place

Rothy's • West Palm Beach, FL

2d • Onsite

About The Position

As a Retail Ambassador at Rothy’s, you represent the brand on the sales floor, deliver exceptional customer experiences, and live the company’s values in every interaction. The role focuses on creating meaningful customer connections, driving sales through service, and supporting a welcoming, inclusive store culture. You will also assist with limited operational tasks to help keep the store well-maintained and running smoothly. Customer experience accounts for 90% of the role, while operational excellence accounts for 10%.

Requirements

• Must be 18 years of age or older.
• Strong communication skills and the ability to build genuine customer connections.
• Passion for service and drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours per week, either three peak days (Friday, Saturday, Sunday, and holidays) or two peak days (Friday, Saturday, Sunday, and holidays) plus two non-peak days (Monday through Thursday).
• Ability to stand and walk for an entire shift.
• Ability to lift, push, carry, or otherwise move up to 25 pounds.
• Ability to frequently bend, reach, and stretch, and safely use ladders and step stools.
• Ability to follow the Rothy’s dress code, including wearing Rothy’s shoes during every shift.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Deliver the Rothy’s Experience to every customer through excellent service, brand presentation, communication, and product expertise.
• Drive personal sales results and contribute to team sales goals.
• Build lasting customer relationships through strong clienteling practices.
• Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
• Carry out assigned daily operational tasks accurately, including stock replenishment, visual merchandising support, and maintaining store organization and cleanliness.
• Follow established store procedures, policies, and SOPs to support operational excellence and compliance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed