Retail Admin | Administrative Assistant
About The Position
The Retail Administrative Assistant supports the daily operations of the hospitality retail department by providing administrative, clerical, and customer-service support. The role coordinates activities between retail outlets, management, and guests while maintaining organization, accuracy, and high standards of hospitality service. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment. The position includes maintaining digital and physical records; preparing sales and inventory reports; assisting with retail team scheduling, timekeeping, billing, and reconciliation; and coordinating domestic and international shipments with suppliers and logistics partners. It also supports receiving, inventory updates, merchandising plans, inventory audits, product rollouts, pricing updates, and monitoring stock and re-order needs. The work involves extended periods using a computer for data entry, reporting, email, and document preparation.
Requirements
- Proficiency using computers and standard office software.
- Strong written communication, analytical, and problem-solving skills.
- Knowledge of basic principles and practices related to organization, planning, records management, and general administrative tasks.
- Ability to communicate clearly and effectively.
- Ability to operate standard office equipment, including computers, telephone systems, calculators, copiers, and fax machines.
- Ability to understand and follow oral and written instructions.
- High school education or equivalent.
- Five years’ experience as an administrative assistant or office administrator with increasing responsibilities in a high-volume environment.
Nice To Haves
- Experience in luxury or resort environments.
Responsibilities
- Maintain organized digital and physical filing systems for invoices, purchase orders, inventory records, and vendor documentation.
- Prepare daily, weekly, and monthly sales and inventory reports.
- Assist with scheduling, timekeeping, and communications for retail team members.
- Coordinate with Finance and procurement on billing, receipts, and reconciliation tasks.
- Coordinate domestic and international shipments and ensure compliance with customs, freight, and import/export requirements.
- Communicate with global suppliers, freight forwarders, and logistics partners to track shipments and resolve delays.
- Monitor shipment timelines, update inventory systems, and notify stakeholders about delivery schedules and issues.
- Assist with receiving processes and accurately reconcile incoming goods.
- Support retail managers in executing merchandising plans, inventory audits, and product rollouts.
- Assist with pricing updates.
- Track and report stock levels, slow-moving items, and re-order needs.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
