ReStore Manager

Habitat Charlotte Region•Cornelius, NC

1d•Onsite

About The Position

The ReStore Manager oversees the daily operations, financial success, team development, customer and donor relations, and overall management of the Cornelius ReStore in Cornelius, North Carolina. The position supports Habitat Charlotte Region’s mission of helping ensure everyone has a safe and affordable place to live. The manager works under minimal supervision and reports directly to the VP of Retail Operations. The expected salary is $65,000; the posted salary range is otherwise undisclosed. The estimated time commitment is 40–45 hours per week on a rotating Monday-through-Saturday schedule, which may include evenings, Saturdays, and holidays. The manager leads ReStore staff and volunteers, oversees inventory and store finances, maintains safety and policy compliance, and ensures a meaningful experience for customers, donors, volunteers, homeowners in progress, and community service workers. The role collaborates with other Habitat departments and requires regular attendance, adherence to the schedule, and a presentable appearance in ReStore-appropriate attire. A valid driver’s license, insurability through Habitat’s insurance provider, and access to a reliable personal vehicle for occasional business use are required. A pre-employment drug screen and background check are required.

Requirements

At least 5 years of management experience.
Management and customer service experience.
Experience with Microsoft Office programs.
Basic math and point-of-sale (POS) experience.
Budget and expense tracking experience.
Strong verbal and written communication skills.
Strong leadership skills and basic human resources skills.
Ability to multitask and show initiative.
Ability to support Habitat’s mission, vision, and core values.
Valid driver’s license and ability to be insured by Habitat’s insurance provider.
Reliable personal vehicle available for occasional business use.
Ability to stand for extended periods, move merchandise, and perform repetitive movements over long periods.
Ability to lift 50 pounds unassisted and 70 pounds with assistance.
Ability to work a flexible schedule, including evenings, Saturdays, and holidays.
Ability to obtain forklift certification, operate a forklift regularly, and climb steps to the forklift cab.
Regular and reliable attendance, adherence to schedule, and presentable appearance in ReStore-appropriate attire.
Successful completion of a pre-employment drug screen and background check.

Responsibilities

Monitor daily sales against budget; manage inventory, expenses, monthly store P&L/GL reviews, variance analysis, and corrective actions to achieve financial objectives.
Control purchased inventory through weekly cycle counts and monthly inventories.
Develop and research plans for continued store growth.
Ensure compliance with operational, safety, legal, and other store policies and procedures.
Manage ReStore staff, including interviewing, hiring, counseling, training, development, and termination.
Provide exceptional internal and external customer service and foster positive, respectful interactions with employees, customers, donors, volunteers, homeowners in progress, and community service workers.
Ensure meaningful experiences for volunteers, customers, donors, homeowners in progress, and community service workers.
Engage and motivate staff and volunteers as an effective team member and leader.
Maintain a safe and clean environment for employees, volunteers, and customers.
Represent Habitat in a positive, professional manner.
Collaborate with other departments, including IT, HR, Volunteer Services, and Accounting.
Read, count, and accurately complete reports and end-of-day documentation.
Maintain regular, reliable attendance, adhere to the work schedule, and maintain a presentable appearance in ReStore-appropriate attire.
Adhere to Habitat’s Code of Conduct and other policies.
Use a personal vehicle for occasional Habitat-related business tasks as requested by the supervisor.
Obtain forklift certification and operate a forklift regularly.