ReStore Associate (Part-Time)

Franciscan Children’s • Cary, NC

1d

About The Position

The ReStore Associate (RA) supports the day-to-day operations of the store’s front end, sales floor, and donation receiving and processing area. Reporting to the ReStore Assistant Manager, the associate helps keep merchandise clean, priced, organized, and ready for sale; provides customer service to donors, shoppers, volunteers, and CS members; operates the cash register; and helps volunteers complete daily tasks efficiently and safely. The associate may also take on store improvement projects and communicates Habitat for Humanity of Greater Raleigh’s mission and purpose to customers and volunteers.

This is a part-time, non-exempt position requiring flexibility to work evenings and weekends as needed. The posting says the associate will likely spend five days per week, Monday through Saturday, at the position, and separately describes the schedule as 40 hours. The role operates primarily in a retail and warehouse environment, with occasional outdoor work in heat, humidity, and high noise levels. It involves prolonged time on one’s feet and frequent lifting of products or supplies up to 50 pounds. Equipment may include forklifts, power tools, hand tools, ladders, price guns, pallet jacks, and other material-handling equipment.

The position works in coordination with the ReStore Assistant Manager and manages volunteers and CS members in support of daily operations. Formal reviews are held annually by the ReStore Manager. Employees must pass a thorough background screening and are accountable for policies concerning ethical behavior, safeguarding, and whistleblowing. The employer is an equal opportunity and at-will employer.

Requirements

• Strong belief in the organization’s mission, goals, and accomplishments.
• Ability to communicate clearly and concisely internally and externally.
• Excellent customer-service etiquette and attitude.
• Ability to work under pressure with grace and humor.
• Strong organizational skills and the ability to prioritize independently in a fast-paced, dynamic environment.
• Ability to manage volunteers and keep them engaged with assigned tasks.
• Self-motivation and ability to work independently and as part of a team.
• Ability to work with diverse constituencies.
• Ability to manage multiple tasks and projects simultaneously and produce high-quality results quickly and on time.
• Critical thinking, problem-solving, accuracy, and attention to detail.
• Regular attendance.
• Availability to work weekends and evenings.
• Ability to remain on one’s feet for long periods and frequently stand, walk, bend, stoop, kneel, carry, pull, and reach.
• Ability to frequently lift products or supplies weighing up to 50 pounds.
• Ability to pass a thorough background screening and uphold safeguarding, ethical behavior, and whistleblowing policies.

Nice To Haves

• Experience working in customer service, retail, reuse, or trades is preferred.

Responsibilities

• Keep the donation area neat, clean, and orderly, and ensure products are cleaned, priced, and moved appropriately.
• Evaluate the condition and price of incoming merchandise, including furniture, cabinets, and lawn equipment, for saleability and compliance with ReStore acceptance standards.
• Ensure volunteers complete daily tasks in a timely and safe manner.
• Provide excellent customer service to ReStore customers and donors, including those on the sales floor, at the register, and in the donation area.
• Operate the cash register.
• Promote the mission, vision, and values of HFHGR.
• Work with the ReStore Assistant Manager to identify and complete store improvement projects, which may include building display equipment.
• Learn about HFHGR and the ReStore and communicate the organization’s mission and purpose to volunteers and customers.
• Manage and engage ReStore volunteers and CS members in completing day-to-day operational duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed