Weaverville ReStore Manager

Asheville Area Habitat for Humanity•Asheville, NC
•$33 - $36

About The Position

The ReStore Manager manages the operations of Asheville Area Habitat for Humanity’s ReStore Weaverville location and reports to the ReStore Operations Manager. The role includes supervising and supporting the Assistant Manager to ensure effective daily operations, maintaining a respectful and welcoming workplace, and fostering a collaborative team culture. The manager oversees store inventory, pricing, merchandising, safety, volunteers, staffing, budgets, sales, marketing, building maintenance, record keeping, and reporting. The role also provides supervision, training, mentorship, feedback, and clear delegation for staff and the Assistant Manager, while following the ReStore’s annual business plan and operating budget. The position pays $31.00–$33.50. The schedule is Tuesday through Saturday, with eight-hour shifts that vary within the 8:30 a.m.–6:15 p.m. timeframe. Flexibility to work occasional evenings is required.

Requirements

  • A bachelor’s degree in business, retail management, nonprofit management, or a related field is preferred; an equivalent combination of education and relevant experience is considered.
  • At least 3 years of ReStore, thrift store or retail management, nonprofit resale, or related supervisory experience.
  • Experience supervising and developing staff in a retail or service environment.
  • Strong leadership, team-building, delegation, and mentoring skills.
  • General business knowledge, including budgeting, expense control, and sales forecasting.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities.
  • Excellent verbal and written communication skills and the ability to engage and motivate staff, volunteers, and customers.
  • Knowledge of merchandising, inventory management, and retail best practices.
  • Commitment to safety standards and ability to enforce policies.
  • Proficiency in Microsoft Office Suite and POS systems, and ability to learn new software.
  • Problem-solving mindset and ability to make decisions under pressure.
  • Customer-service orientation and ability to build relationships with diverse groups.
  • Ability to lift 50 pounds and work in a physical retail environment.
  • Flexibility to work weekends and occasional evenings as required.
  • Commitment to the mission of Asheville Area Habitat for Humanity.

Nice To Haves

  • Bachelor’s degree in business, retail management, nonprofit management, or a related field.

Responsibilities

  • Manage operations of the ReStore Weaverville location and supervise and support the Assistant Manager.
  • Oversee ReStore activities, including store inventory, timely pricing and placement of products, and daily inventory management.
  • Create and maintain a safe work and retail environment and ensure safety procedures are followed.
  • Work with the Volunteer Manager to engage and integrate volunteers with ReStore staff, and support volunteer supervision and training.
  • Follow the ReStore’s annual business plan and delegate implementation responsibilities to the Assistant Manager where appropriate.
  • Follow the annual operating budget and monitor and control daily operating expenses.
  • Supervise and train ReStore staff and volunteers, directly oversee the Assistant Manager, and provide mentorship for leadership development.
  • Ensure adequate merchandise inventory, manage floor stock levels, and coordinate replenishment processes.
  • Ensure proper store layout, merchandise displays, signage, and merchandising standards.
  • Work with the ReStore Operations Manager and Communications Department on sales and marketing strategies; support promotions and special sales events.
  • Control store expenses to achieve assigned profit goals.
  • Ensure the ReStore building, exterior grounds, and equipment are safe, clean, and attractive, and oversee maintenance tasks.
  • Maintain required records and reports, delegating operational reports to the Assistant Manager as appropriate.
  • Work with the ReStore Operations Manager to ensure adequate staffing and oversee scheduling with Assistant Manager support.
  • Provide leadership, guidance, and evaluation for the Assistant Manager, including open communication, regular feedback, and clear delegation of duties.
  • Perform other duties as assigned.
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