Repair & Restore Admin

Dry Force Corp•Lenexa, KS

1d•$18 - $19•Hybrid

About The Position

Power Dry is seeking a motivated and organized Reconstruction Administrator to join our team in Lenexa, KS! The ideal candidate will play a crucial role in supporting our reconstruction and restoration projects. The Reconstruction Administrative Assistant will be responsible for a range of tasks including, following up on estimate and supplement approvals, managing contact with insurance companies, following up with customers and insurance claims for payment, handling construction-related calls and emails, tracking referrals to 3rd parties and ensuring efficient record-keeping and collections activities. This role requires a candidate who can adapt to a dynamic work environment and has experience in an office setting- Xactimate experience as well as experience with homeowners insurance claims preferred.

Requirements

Xactimate Level 1 certification or the ability to obtain it within 90 days of employment.
Experience with residential building construction.
Strong organizational skills and attention to detail.
Demonstrated ability to consistently follow through on tasks and projects, exhibiting a high level of persistence and commitment to achieving goals.
Excellent communication and customer service skills.
Ability to adapt to a fast-paced work environment.
Proficiency in using standard office software and tools.

Nice To Haves

Xactimate experience
Experience with homeowners insurance claims
Prior experience in a similar role within the restoration or construction industry

Responsibilities

Work with the insurance companies to get repairs approved.
Monitor and track supplement approvals to ensure timely processing.
Regularly review and clear construction-related emails, messages from vendors and customers, ensuring all relevant information is appropriately recorded.
Assist in answering phones and providing support as required, ensuring a high level of customer service.
Maintain a comprehensive record of referrals to 3rd parties for reconstruction services, ensuring smooth coordination.
Organize and archive Matterport scans when a job is closed to facilitate easy access for future reference.
Obtain Xactimate Level 1 certification within 90 days of employment to effectively work with Xactimate software.
Conduct assessment site visits before 60 days of employment to gain a better understanding of the field operations.
Regularly audit compliance tasks related to Dash to ensure that processes are followed correctly.
Pre-screen scheduled consultations to ensure that they meet the necessary requirements, preventing unnecessary expenditure of resources on small projects.
Collaborate with the team to schedule consultations or initial walk-throughs, ensuring proper coordination and allocation of resources.
Assist in taking deposit payments and final payments when necessary.
Maintain and update the Supplement Status report to keep all stakeholders informed of the progress of supplement requests.