Restoration Crew Chief

SERVPRO Team JRF•Salem, MA
•$28 - $35•Onsite

About The Position

SERVPRO Team JRF is hiring an experienced Restoration Crew Chief to lead field crews on water damage, fire damage, and mold remediation projects from its Manchester, New Hampshire facility. This is a hands-on crew leadership role for someone who has previously run mitigation jobs and can scope losses, establish containment, direct technicians, document work to IICRC standards, and communicate with customers and adjusters.

Requirements

  • At least 2 years of hands-on restoration or mitigation experience in water damage restoration, fire cleanup, or mold remediation.
  • Prior experience leading a crew or independently running jobs.
  • IICRC WRT certification.
  • Valid driver's license with a clean driving record.
  • Ability to lift 50+ pounds, work in crawl spaces and attics, and wear PPE including respirators.
  • Ability to pass a background check.
  • Reliable availability for rotating on-call emergency response.

Nice To Haves

  • IICRC ASD, FSRT, or AMRT certifications.
  • Experience with Xactimate scoping or Matterport documentation.
  • Experience on large-loss commercial projects.
  • OSHA 10/30.

Responsibilities

  • Lead crews of 2–4 people on residential and commercial water, fire, and mold losses.
  • Perform on-site scoping, moisture mapping, and daily monitoring and documentation.
  • Set up drying equipment and containment, and perform demolition in accordance with IICRC S500/S520 standards.
  • Complete daily job documentation, photos, and drying logs in restoration software.
  • Communicate job status with customers, project managers, and adjusters.
  • Train and direct restoration technicians on-site.
  • Participate in the rotating on-call schedule for emergency response.

Benefits

  • Health insurance and health benefits.
  • Vision insurance.
  • Dental insurance.
  • Paid time off.
  • 401(k) with a Roth option and 401(k) matching.
  • Profit sharing.
  • Performance-based bonus and paid on-call bonus program.
  • Competitive salary of $28.00–$35.00 per hour, based on experience and certifications.
  • Tool incentive program.
  • Red Wing boot program.
  • Company-provided uniforms.
  • Company vehicle for job response.
  • Paid IICRC certification advancement and training.
  • Opportunity for advancement, including a path to Production Manager.
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