Restaurant Shift Leader - Unit 1583

Whataburger•Greensboro, NC

4d•Onsite

About The Position

The Restaurant Shift Leader leads restaurant shifts to maintain operational excellence and quality, service, and cleanliness standards. The role includes coaching, training, and motivating team members; supporting food and labor cost, sales, and inventory goals; and maintaining food safety, workplace safety, sanitation, and compliance. The Shift Leader prepares, leads, and transitions shift operations and fosters teamwork, communication, accountability, and a positive work culture. The position partners with the Restaurant Manager team to develop leadership and shift-management skills and strengthen operational knowledge. Work is primarily at the assigned home restaurant, with occasional support at neighboring locations or elsewhere in the Market, as well as possible participation in business meetings, training, and leadership sessions.

Requirements

Must be at least 18 years of age.
High school diploma/GED preferred, or equivalent experience.
Open availability to meet business needs, including overnights, weekends, holidays, and variable hours; dependable attendance is required.
Ability to stand for up to 10 hours and lift up to 55 lbs., and meet the role’s physical demands.
Experience coaching or leading teams.
Strong customer service, communication, and multitasking skills.
ServSafe Food Certification, or ability to successfully obtain and pass the exam during training.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate team members.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
Partner with the Restaurant Manager team to develop leadership and shift-management capability.
At times, assist at neighboring locations or provide leadership support within the Market.
Take part in business meetings, training opportunities, and leadership sessions as needed.

Benefits

Competitive weekly pay.
Flexible schedules, with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 for each $1 contributed, up to 4%.
Medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities, including a career path to a six-figure income.
Scholarship program for eligible dependents through the Whataburger Family Foundation.
Hardship grant assistance.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness and gym discounts.
Awards and recognition.
Retirement celebration program.