Restaurant Shift Leader - Unit 1280

Whataburger•Tucson, AZ
•Onsite

About The Position

The Shift Leader helps ensure restaurant shifts run smoothly by driving operational excellence, maintaining quality, service, and cleanliness, and supporting the growth of team members. The role works alongside the Restaurant Manager team to develop leadership and shift-management skills and strengthen operational knowledge. The position is based primarily at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market and participation in business meetings, training, and leadership sessions.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or GED preferred, or equivalent experience.
  • Be able to meet business needs and maintain open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
  • Be able to stand for up to 10 hours and lift up to 55 pounds.
  • Have experience coaching or leading teams.
  • Have strong customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification or be able to successfully obtain it and pass the exam during training.

Nice To Haves

  • High school diploma or GED (preferred).

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate team members.
  • Support food cost, labor cost, sales performance, and basic inventory goals and processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Assist at neighboring locations or provide leadership support within the Market when asked.

Benefits

  • Competitive weekly pay.
  • Flexible schedules with day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for each $1 contributed, up to 4%.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities, including a career path to a six-figure income.
  • Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement Celebration Program.
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