Restaurant Shift Leader - Unit 1401

Whataburger•Prattville, AL

3d•Onsite

About The Position

The Restaurant Shift Leader drives operational excellence and keeps restaurant shifts running smoothly. The role includes coaching Family Members, supporting their development, fostering collaboration, and turning challenges into opportunities. The Shift Leader partners with the Restaurant Manager team to develop leadership and shift-management skills and build a strong operational foundation. The position is based primarily at the home restaurant, leading the team and supporting daily operations. The Shift Leader may also assist at neighboring locations or provide leadership support within the Market, and may participate in business meetings, training opportunities, and leadership sessions.

Requirements

Be at least 18 years of age.
Have a high school diploma/GED preferred or equivalent experience.
Be able to meet business needs and have open availability, including overnights, weekends, holidays, and variable hours, and maintain dependable attendance.
Be able to stand for up to 10 hours and lift up to 55 lbs.
Have experience coaching or leading teams.
Have strong customer service, communication, and multitasking skills.
Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.

Nice To Haves

High school diploma or GED (preferred).

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate Family Members.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
At times, assist at neighboring locations or provide leadership support within the Market.
Participate in business meetings, training opportunities, and leadership sessions.

Benefits

Competitive weekly pay.
Flexible schedules, with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 per $1 up to 4%.
Competitive medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities, including a stated path to a six-figure income.
Whataburger Family Foundation scholarship program for eligible dependents and hardship grant assistance.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness/gym discounts.
Awards and recognition.
Retirement Celebration Program.