Restaurant Shift Leader - Unit 591
About The Position
The Shift Leader manages restaurant shifts to maintain operational excellence and quality, service, and cleanliness standards. The role coaches and develops Family Members, supports team collaboration, and helps build leadership and shift-management skills in partnership with the Restaurant Manager team. The Shift Leader also supports food and labor cost goals, sales performance, inventory processes, food and workplace safety, sanitation, and compliance. The position is based primarily at the home restaurant, with possible support at neighboring locations and participation in business meetings, training, and leadership sessions.
Requirements
- Be at least 18 years of age.
- Possess a high school diploma/GED (preferred) or equivalent experience.
- Meet business needs and have open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
- Be able to stand for up to 10 hours and lift up to 55 lbs., and meet the role’s physical demands.
- Have experience coaching or leading teams.
- Have strong customer service, communication, and multitasking skills.
- Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.
Nice To Haves
- High school diploma or GED.
Responsibilities
- Lead shift management to maintain quality, service, and cleanliness standards.
- Coach, train, and motivate Family Members.
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
- Uphold food safety, workplace safety, sanitation, and compliance requirements.
- Foster teamwork, communication, accountability, and a positive work culture.
- Prepare, lead, and transition shift operations.
- Partner with the Restaurant Manager team to develop leadership skills, shift-management capability, and operational knowledge.
- Assist at neighboring locations or provide leadership support within the Market as needed.
- Participate in business meetings, training opportunities, and leadership sessions.
Benefits
- Competitive weekly pay.
- Flexible schedules, with day, night/evening, and overnight shifts available.
- Paid time off.
- 401(k) match of $1 for every $1 contributed, up to 4%.
- Competitive medical, dental, and vision benefits.
- Short-term and long-term disability benefits.
- Career development and growth opportunities, including a career path to a six-figure income.
- Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
- Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
- Discounted meals for the employee and a guest.
- Wireless service discounts.
- Computer and software discounts.
- Fitness and gym discounts.
- Awards and recognition.
- Retirement Celebration Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
