About The Position

The Restaurant Shift Leader is trained to operate the restaurant when the Senior/General Manager is absent. The role helps achieve sales growth by maintaining high standards for quality, service, and cleanliness while focusing on profitability and operating standards. Managers work alongside crew members to resolve guest complaints, maintain product quality, address problems, teach, and lead by example. The position requires positive, respectful leadership and a commitment to serving guests and supporting the team.

Requirements

  • Must be at least 18 years old.
  • Must meet the physical demands of the role.
  • Must be able to lead, recognize, and train successful talent.
  • One year of shift management experience.
  • Must be able to pass a background check and drug screen.
  • Must be consistent and reliable.
  • Cheerful, positive attitude and a commitment to teamwork and helping others.
  • Preferably have a valid driver’s license.

Nice To Haves

  • Valid driver’s license.
  • Previous military experience; veterans are encouraged to apply.

Responsibilities

  • Supervise shifts and maintain company standards for quality, service, and cleanliness.
  • Train and develop crew members under management direction.
  • Maintain cooperative working relationships with management and crew, and assist with crew duties as needed.
  • Conduct pre-shift crew meetings as needed to discuss operating procedures, promotions, safety, security, and training.
  • Manage labor costs to meet company standards.
  • Control inventory to meet company GAP standards.
  • Maintain reports and records according to company standards and state and federal regulations.
  • Maintain the building and equipment using proper operating, cleaning, and preventive maintenance procedures.
  • Account for cash while in charge of a shift, including bank deposits, and ensure cash procedures are followed.
  • Maintain a professional appearance and enforce company standards.
  • Enforce HR, sanitation, safety, and security policies and procedures to provide a safe, compliant environment while in charge of a shift.
  • Demonstrate Boddie-Noell’s Vision and Values, perform other tasks as directed by management, and represent the company professionally.

Benefits

  • Weekly pay.
  • Fun and flexible work environment.
  • Paid training.
  • 401(k).
  • Vacation, sick, and bereavement pay.
  • Discounted meals during shifts.
  • Medical, dental, and vision insurance.
  • Opportunity for advancement.
  • Competitive pay.
  • Employee assistance fund providing financial help to employees in need.
  • Corporate chaplains offering care for personal and professional life issues.
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