Harvest Market Restaurant Server

Niemann Foods • Ann Arbor, MI

6d • Onsite

About The Position

The Niemann Harvest Market Server duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture. This role involves delivering superior guest service, suggestive selling, handling products, and maintaining restaurant cleanliness.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or Associates of organization
• Basic math concepts (addition, subtraction, division, multiplication)
• Food Handler’s Certification as required by State Law provided at store level

Nice To Haves

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• The ability to prioritize and multi task
• Detail oriented
• Ability to work in a fast paced environment
• Problem solving skills
• Money handling skills
• High energy level
• Adaptability

Responsibilities

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Suggestive selling, sampling
• Knows seasonality and taste of products offered –Local vendor product
• Proper handling and rotation of product
• Promotes events
• Takes food and drink orders
• Operates the Point of Sale system and accepts all forms of tender
• Serves food and drinks
• Responsible for restaurant cleanliness; sweeps, mops, empties trash, etc.
• Removes dinnerware from tables in a timely manner
• Expedites orders
• Food prep
• Wash dishes
• Cleans and sanitizes as needed
• Responds to customer queries and complaints
• Promotes and supports established programs
• Works within company programs, policies and procedures
• Follows all Health Code guidelines
• Follows all store and department policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties assigned

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed