Harvest Market Delicatessen Clerk

Niemann Foods•Ann Arbor, MI

About The Position

The Delicatessen Clerk provides excellent customer service, develops product knowledge, rotates and merchandises products, controls shrink, and works safely while fostering the Niemann Harvest Market culture. The role includes food preparation, quality assurance, maintaining department stock and cleanliness, promoting sales, and processing transactions. The position has no supervisory responsibilities. Education and prior experience are not required. A Food Handler’s Certification is required where mandated by state law and is provided at the store level. Position requirements may vary by store location, and management may add to or change them.

Requirements

  • No education or prior experience is required.
  • Read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
  • Perform basic addition, subtraction, division, multiplication, fractions, and weight calculations.
  • Obtain a Food Handler’s Certification when required by state law; certification is provided at store level.
  • Be able to prioritize and multitask, attend to detail, work in a fast-paced environment, solve problems, adapt, and maintain a high energy level.
  • Physical demands include regularly standing, walking, handling objects, reaching, communicating, tasting and smelling, and lifting or moving up to 10 pounds; frequently climbing or balancing, stooping, kneeling, crouching or crawling, and lifting or moving up to 50 pounds; and occasionally sitting and lifting or moving up to 100 pounds.
  • Have close-distance vision, adjust focus, distinguish colors, and use peripheral vision.

Nice To Haves

  • Passion and purpose; interest in food and farming; curiosity and thirst for knowledge; an outgoing, people-oriented nature; genuineness; good communication and willingness to share; a trendy and fun outlook; honesty; and comfort with technology.
  • Slip-resistant shoes with closed toes and heels are recommended.
  • Ability to use standard deli equipment, including knives, slicers, ovens, and rotisseries.

Responsibilities

  • Provide superior guest service and ensure customer satisfaction.
  • Learn and apply the three E’s: Engagement, Educate, and Empowerment.
  • Prepare food and know the use and taste of products offered.
  • Perform department quality assurance checks.
  • Handle and rotate products properly.
  • Carry out daily operational procedures to maintain stock levels, inventory, and cleanliness.
  • Promote sales and process products through the POS system.
  • Handle cash, checks, credit/debit/gift cards, and coupons.
  • Work within company programs, policies, and procedures.
  • Promote and support established programs.
  • Follow Health Code guidelines and safety policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance, subject to eligibility based on full-time or part-time status.
  • Flexible Spending Accounts for medical and dependent care, subject to eligibility based on full-time or part-time status.
  • Life insurance, subject to eligibility based on full-time or part-time status.
  • Voluntary benefits, subject to eligibility based on full-time or part-time status.
  • Michigan Earned Sick Time (ESTA).
  • Retirement plans, subject to eligibility based on full-time or part-time status.
  • Employee Assistance Program, subject to eligibility based on full-time or part-time status.
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