Delicatessen Clerk

Hy-Vee, Inc.•Faribault, MN

11d•$12 - $14

About The Position

The Delicatessen Clerk handles food safely, keeps the work area clean and neat, operates department registers and accepts payments where applicable, and provides courteous, friendly, and efficient service to customers and team members. The position supports deli production and product readiness, assists with customer orders, and follows company and department policies and sanitation procedures. The clerk reports to the District Store Director, Store Manager, specified Assistant Managers, Food Service Director, and Delicatessen Department Manager. No positions report to this role. The job involves daily contact with customers and the general public, as well as contact with government or regulatory agencies regarding inspections. It is a fast-paced work environment with daily exposure to dust, noise, equipment movement hazards, and electrical shock, and occasional exposure to temperature extremes and cleaning chemicals or solvents. The anticipated hourly starting wage is $11.50 to $14.40, depending on experience. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Understand and follow verbal or demonstrated instructions; write identifying information; and request supplies orally or in writing.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Education and experience: less than high school or equivalent experience, and six months or less of similar or related work experience.
Physically perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Meet visual requirements including distance and intermediate vision, color vision, depth perception, and field of vision, with or without correction.
Perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and patient customer service.
Greet customers, learn and use their names when possible, and help them find or handle products and otherwise improve their shopping experience.
Answer telephone calls and provide helpful service, including taking customer orders.
Take customer orders at the delicatessen counter.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Review the day's orders and check food freshness and appearance.
Follow proper sanitation procedures and keep the work area clean and neat.
Ensure adequate food supplies are ready, develop or follow production lists, and anticipate daily product needs.
Prepare, finish, and replenish products as necessary.
Check in and put away products and review invoices as applicable.
Operate department registers and receive payments and make change where applicable.
Remove trash in a timely manner.
Follow department and company guidelines for personal hygiene, dress, and conduct, and report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.