Delicatessen Clerk

Hy-Vee, Inc.•Independence, MO

10d

About The Position

The Delicatessen Clerk handles food safely and keeps the work area clean and neat. The position may run department registers, receive payments, and make change. The clerk helps maintain a positive company image by providing courteous, friendly, and efficient service to customers and team members. This role works in a fast-paced environment and has daily contact with the general public and customers, as well as contact with governmental or regulatory agencies regarding inspections. Applicants must be at least 18. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Must be able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Must be able to perform arithmetic calculations involving fractions, decimals, and percentages.
Must be able to perform medium work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual requirements include clarity of vision at distances over 20 inches and under 20 feet, with or without correction, color vision, depth perception, and field of vision.
Must be able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Must successfully complete a pre-employment drug screen.
Education and experience: less than high school or equivalent experience and six months or less of similar or related work experience.

Responsibilities

Provide prompt, efficient, friendly customer service, treating customers as the most important people in the store.
Greet customers, learn and use their names when possible, escort them to products, retrieve out-of-reach items, help with heavy items, and pass along their suggestions or requests.
Answer the telephone promptly and provide helpful service, including taking customer orders.
Take orders at the delicatessen counter and review the day's orders.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Review food for freshness and appearance, maintain an adequate supply, anticipate daily product needs, and prepare, finish, and replenish products as needed.
Check in and put away product and, when applicable, review invoices.
Run department registers and receive payments and make change where applicable.
Remove trash promptly and follow department and company guidelines for hygiene, dress, and other policies.
Report to work as scheduled and on time.
Wash dishes as necessary.
Order product and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.