Delicatessen Clerk

Hy-Vee, Inc.•Sioux Falls, SD

13d

About The Position

The Delicatessen Clerk handles food safely, keeps the work area clean and neat, and provides courteous, friendly, and efficient service to customers and team members. The position may also operate department registers and accept payments and make change. The clerk supports daily deli operations by reviewing orders and food freshness, maintaining adequate product supplies, preparing and replenishing products, and following sanitation, hygiene, dress, and company guidelines. This role reports to the District Store Director, Store Manager, specified Assistant Managers, Food Service Director, and Delicatessen Department Manager. No positions report to this role.

Requirements

Less than high school education or equivalent experience.
Six months or less of similar or related work experience.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability including distance vision, color vision, depth perception, and field of vision, with or without correction.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service with care, concern, and patience.
Greet customers, learn their names when possible, and assist them with products and other shopping needs.
Answer calls promptly and help callers, including taking customer orders.
Take orders at the delicatessen counter.
Work as part of a team to support customer satisfaction and a pleasant work environment.
Review the day's orders.
Follow proper sanitation procedures and keep the work area clean and neat.
Review food freshness and appearance.
Ensure adequate food is prepared and available, and develop or follow a production list.
Anticipate daily product needs and prepare, finish, and replenish products as necessary.
Receive and put away products and, when applicable, review invoices.
Operate department registers and receive payments and make change, where applicable.
Remove trash in a timely manner.
Follow department and company personal hygiene, dress, and other policies and guidelines.
Report to work as scheduled and on time.
Wash dishes, order products and supplies, deliver orders, and price products as needed.
Assist in other store areas and perform other job-related duties and special projects as required.