Delicatessen Clerk

Hy-Vee, Inc.•Omaha, NE

13d

About The Position

As a Delicatessen Clerk, you handle food safely and keep the work area clean and neat. You provide courteous, friendly, and efficient service to customers and team members, and operate department registers and receive payments where applicable. The position works in a fast-paced delicatessen environment and requires adherence to company and department guidelines, including sanitation, personal hygiene, dress, and attendance expectations. The role reports to the District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, Food Service Director, and Delicatessen Department Manager. No positions report to this role. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Must be able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.
Must be able to perform medium work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual requirements include clarity of vision at distances greater than 20 inches and less than 20 feet, with or without correction, color vision, depth perception, and field of vision.
Must be able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Must successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers as the most important people in the store.
Smile and greet customers throughout the store, learn customers’ names, and address them by name when possible.
Assist customers by escorting them to products, reaching out-of-reach products, helping with heavy items, passing along suggestions or requests, and otherwise enhancing their shopping experience.
Answer the telephone promptly and provide helpful service, including taking customer orders.
Take customer orders at the delicatessen counter.
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Review the day’s orders.
Follow sanitation procedures and keep the work area clean and neat.
Review food freshness and appearance.
Ensure adequate food is prepared and available; develop or follow a production list and anticipate department product needs.
Prepare, finish, and replenish products as necessary.
Check in and put away products, and review invoices as needed.
Operate department registers, receive payments, and make change where applicable.
Remove trash promptly.
Follow department and company requirements for personal hygiene and dress, and adhere to company policies and store guidelines.
Report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.