Delicatessen Clerk

Hy-Vee•Independence, MO

About The Position

The Delicatessen Clerk handles food safely, keeps the work area clean and neat, and provides courteous, friendly, and efficient service to customers and team members. The clerk may operate department registers, receive payments, and make change. The role includes taking deli orders, preparing and replenishing products, maintaining food freshness and supply, and following sanitation, hygiene, dress, and company guidelines. The position reports to the District Store Director, Store Manager, specified Assistant Managers, Food Service Director, and Delicatessen Department Manager. No positions report to this role.

Requirements

Must be at least 18 years old.
Able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Able to perform arithmetic calculations involving fractions, decimals, and percentages.
Education: less than high school or equivalent experience.
Six months or less of similar or related work experience.
Able to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability must include clarity at distances greater than 20 inches and less than 20 feet, with or without correction, as well as color vision, depth perception, and field of vision.
Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, friendly customer service and help customers locate or obtain products and otherwise improve their shopping experience.
Answer calls promptly and assist callers, including taking customer orders.
Take customer orders at the delicatessen counter and review the day's orders.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Review food freshness and appearance; ensure adequate supply is ready, anticipate daily product needs, and prepare, finish, and replenish products.
Check in and put away products and, when applicable, review invoices.
Operate department registers and receive payments and make change where applicable.
Remove trash in a timely manner.
Follow department and company requirements for personal hygiene, dress, and policies; report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed and price products for customers as necessary.
Assist in other store areas and perform other related duties or special projects as required.