Delicatessen Clerk

Hy-Vee•Quincy, IL

About The Position

The Delicatessen Clerk handles food safely and keeps the work area clean and neat. The role may include operating department registers, receiving payments, and making change. The clerk supports a positive company image by providing courteous, friendly, and efficient service to customers and team members. This position requires applicants to be at least 18 years old. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • Education and experience: less than a high school education or equivalent experience, and six months or less of similar or related work experience.
  • Able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
  • Able to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Able to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability must include clarity at distances greater than 20 inches and less than 20 feet, with or without correction, as well as color vision, depth perception, and field of vision.
  • Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, friendly customer service and treat customers with care and patience.
  • Greet customers, learn and use their names when possible, and help them find or reach products, carry heavy items, and share suggestions or requests.
  • Answer telephone calls and provide helpful service, including taking customer orders.
  • Take orders at the delicatessen counter and review the day's orders.
  • Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
  • Follow sanitation procedures and keep the work area clean and neat.
  • Review food freshness and appearance, maintain adequate supplies, anticipate daily product needs, and prepare, finish, and replenish products.
  • Receive and put away products and, when applicable, review invoices.
  • Operate department registers and receive payments and make change, where applicable.
  • Remove trash promptly.
  • Follow department and company requirements for personal hygiene, dress, policies, and store guidelines.
  • Report to work as scheduled and on time.
  • Wash dishes as needed.
  • Order products and supplies as needed.
  • Deliver orders as needed.
  • Price products for customers as needed.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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