Harvest Market Operations Manager

Harvest Market (Niemann) (Niemann Foods)•Ann Arbor, MI

1d•$900 - $1,200

About The Position

The Niemann Harvest Market Operations Manager assists the Store Director in maximizing gross profit margins, ensuring sales production, controlling inventory and expenses, creating a positive customer experience, and achieving a profitable store outcome through creative merchandising. The role also helps develop and maintain relationships with Vendors, Makers, and Producers, supports cross-merchandising among departments, and fosters the Niemann Harvest Market culture. The Operations Manager manages subordinate supervisors and associates, contributing to the direction, coordination, and evaluation of the store unit. Responsibilities include training and developing the store team, planning and directing work, evaluating performance, coaching and rewarding associates, and addressing complaints and problems. The position requires two years of supermarket management experience. Pay is listed as $900 to $1,200 per week, depending on industry experience. Benefits are based on full-time or part-time status.

Requirements

Two years of supermarket management experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the public.
Ability to work with supermarket math concepts, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
First Aid certification, provided at store level.
CPR certification, provided at store level.
Power Industrial Truck Certification, provided at store level.

Nice To Haves

Passion and purpose; food or farming interest; curiosity and thirst for knowledge; outgoing and people-oriented manner; genuineness; communication skills and desire to share; trend awareness and fun; honesty; technical aptitude; supermarket knowledge; merchandising skills; people and team development skills; leadership; stability; open-mindedness; organization and prioritization; attention to detail; high energy; adaptability.

Responsibilities

Deliver superior guest service and ensure customer satisfaction.
Learn and use the three E’s: Engagement, Educate, Empowerment.
Assist with analyzing and measuring business trends and developing and implementing plans to maximize sales and meet or exceed goals and objectives.
Assist with controlling shrink expenses and payroll.
Ensure appropriate merchandise stock levels, adjacencies, presentations, signage, and assortments in all departments, and keep the selling floor adequately stocked.
Monitor competitors’ activities, report findings, share information with the supervisor, and make appropriate price recommendations.
Review department and store trends and recommend and initiate changes to maximize goals and objectives.
Ensure compliance with laws, policies, and procedures through management and staff meetings, store walkthroughs, and audits.
Represent NFI within the store and community.
Continually evaluate and respond to performance issues.
Actively recruit management candidates.
Assist the Store Director with training and developing the store team; direct and monitor training and development for store personnel.
Follow store and department policies and procedures.
Enforce safety policies and procedures and serve as a safety role model.
Manage subordinate supervisors who supervise store associates, and directly supervise nonsupervisory associates.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including training associates, planning and assigning work, directing work, appraising performance, rewarding and coaching associates, and addressing complaints and resolving problems.
Perform other responsibilities as assigned by the supervisor.