PM Server - PT

Omni Hotels & Resorts • Tucson, AZ

1d

About The Position

The Restaurant Server promptly and courteously waits on tables, serving guests with genuine care. The role involves providing attentive service in accordance with Omni Moments of Service Standards, helping guests choose food and beverages, coordinating dietary needs and special requests with the culinary team, and handling orders and payments accurately. The server also maintains clean, properly set service and dining areas and performs assigned station and side-work duties.

Requirements

• At least 1 year of serving experience.
• Must have unexpired Food Handler and TABC credentials, or obtain them upon hire.
• Developed knowledge of wine, spirits, and beer, with experience selling and presenting specialty mixed cocktails.
• Ability to communicate clearly and pleasantly in English, verbally and in writing, with guests, management, and coworkers.
• Ability to input information accurately and efficiently into MICROS.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with coworkers within and outside the department.

Nice To Haves

• High-volume sports or live-entertainment bar experience preferred.
• Previous cash-handling experience preferred.

Responsibilities

• Know the dining room and be fully familiar with menus and beverage offerings.
• Greet guests pleasantly and provide superior customer service.
• Take orders, answer questions, and offer suggestions about food, beverages, and daily specials.
• Communicate meal requirements, allergies, dietary needs, and special requests to the culinary team.
• Enter transactions in the MICROS system when orders are taken and follow cash-handling standards.
• Check with guests to ensure satisfaction with each food course and beverage.
• Present accurate checks and process guest payments.
• Maintain cleanliness of work areas throughout the day.
• Set up and break down stations and complete assigned side work.
• Ensure tables are properly set, including polishing and cleaning glasses.
• Serve guests according to Omni Moments of Service Standards; greet guests pleasantly and use surnames when obtained.
• Clean, clear, and reset service areas.
• Help protect the hotel from liability related to overserving guests.
• Perform other duties assigned by the restaurant manager.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed