Restaurant Server

Arbor Lodging • Rosemont, IL

13d

About The Position

The Restaurant Server takes and accurately processes guest orders, answers questions about food and menu items, sells and serves food and beverages, and processes bills and payments. The role provides a warm, friendly, and professional dining experience by greeting guests, attending to their needs, and maintaining clean tables and service stations. Servers must know the menu and hotel facilities and services, communicate professionally, and multitask in a fast-paced environment. The position also includes preparing the station before opening, keeping it clean during service, and cleaning it at the end of the shift, as well as reporting tips in accordance with company policy and IRS regulations. Pay is listed as $12.56 per hour and may be affected by factors including local labor markets, education, work experience, and certifications. Benefits are subject to eligibility requirements.

Requirements

• Excellent customer service skills.
• Strong interpersonal skills and the ability to engage professionally with guests and coworkers.
• Ability to work in a fast-paced environment.
• High school education or related experience.
• Must obtain and maintain any required certifications.
• Ability to lift 50 pounds and walk, sit, or stand for extended periods.
• Ability to lift, pull, and push moderate weight.

Responsibilities

• Sell and safely serve food and beverages.
• Process guest bills, checks, and payments in accordance with policies and procedures.
• Set up tables and ensure linens, silverware, and glassware are clean.
• Know the menu and explain ingredients and preparation methods.
• Greet guests, take accurate orders, and ensure their needs are met throughout their visit.
• Provide a warm, friendly, and professional dining experience.
• Clean tables, including removing and properly placing soiled wares and trash.
• Report all tips in compliance with company policy and IRS regulations.
• Prepare the service station before opening, keep it neat and clean during service, and clean it at the end of the shift.
• Maintain a professional and positive attitude toward guests and associates.
• Learn about hotel facilities and services to assist guests.
• Complete additional tasks as assigned.

Benefits

• Competitive salary.
• Annual review with potential for an increase.
• 401(k) program with company match.
• Medical, dental, and vision insurance available to eligible employees.
• Wellness benefits available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED