Server, Restaurant

MCR•Abilene, TX
•$11 - $13•Onsite

About The Position

The Server provides prompt, friendly, and accurate food service to guests. The role includes greeting guests, explaining food and beverage options, taking and entering orders, serving food and drinks, processing payments, preparing coffee and specialty drinks, and responding to diners’ requests. The Server also clears and resets tables, completes inventory preparation and other permitted side work, assists with restaurant cleanliness, follows food-safety procedures, and demonstrates knowledge of the hotel’s hours and amenities. Team members are expected to contribute to a clean, friendly, organized, and safe hotel environment. This includes welcoming guests, helping resolve difficult guest situations with hospitality and urgency, maintaining clean workspaces, completing operational checklists and shift handover reports accurately and on time, wearing an approved clean uniform and nametag, and communicating and collaborating professionally. Team members may be asked to help clean guest rooms and public spaces as needed and to perform other job-related duties. The position requires a flexible schedule, including availability for days, nights, holidays, and weekends according to hotel needs. Physical demands include sustained standing, walking, repetitive wrist, hand, or finger movements, and carrying supplies and other items. The employee must be able to read, write, understand, and communicate effectively in English. Hospitality, service, consumer-facing franchise, or related experience is preferred; a positive attitude, willingness to learn, and ability to follow instructions and meet deadlines are required.

Requirements

  • A positive attitude and willingness to learn.
  • Ability to follow instructions and assigned tasks and meet deadlines.
  • Ability to provide friendly service to guests.
  • Flexible availability for days, nights, holidays, and weekends based on hotel needs.
  • Ability to arrive and clock in on time, follow scheduled clock-in and clock-out procedures, and never work while clocked out.
  • Ability to clock in and out for breaks at designated scheduled times.
  • Ability to provide sufficient notice when calling out, as directed by a supervisor.
  • Ability to read, write, understand, and communicate effectively in English.
  • Ability to meet the role’s physical demands, including sustained standing, walking, repetitive wrist, hand, or finger movements, and carrying supplies and other items.

Nice To Haves

  • Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

  • Greet guests warmly and accurately describe food and beverage options.
  • Deliver hot, made-to-order items from the kitchen to guest tables.
  • Enter orders into the computer/POS system and collect accurate payment.
  • Prepare coffee and other specialized drinks.
  • Clear, clean, and reset dining tables as needed.
  • Observe diners and respond to their requests.
  • Complete the daily inventory preparation sheet and other side work permitted by labor rules.
  • Maintain knowledge of current food and beverage offerings.
  • Escort guests to tables as needed.
  • Follow food safety and handling policies, including product rotation, dating, labeling, and cleaning.
  • Help maintain the cleanliness of the restaurant and surrounding areas.
  • Demonstrate knowledge of hotel hours and available amenities.
  • Maintain clean and organized workspaces and assist with guest-room and public-space cleaning as needed.
  • Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
  • Communicate and collaborate professionally with team members and provide friendly guest service.
  • Follow scheduling, timekeeping, and call-out notice procedures.

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement and upward mobility
  • Health, dental, and vision insurance available after 30 days of employment for full-time team members
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