The Server provides prompt, friendly, and accurate food service to guests. The role includes greeting guests, explaining food and beverage options, taking and entering orders, serving food and drinks, processing payments, preparing coffee and specialty drinks, and responding to diners’ requests. The Server also clears and resets tables, completes inventory preparation and other permitted side work, assists with restaurant cleanliness, follows food-safety procedures, and demonstrates knowledge of the hotel’s hours and amenities. Team members are expected to contribute to a clean, friendly, organized, and safe hotel environment. This includes welcoming guests, helping resolve difficult guest situations with hospitality and urgency, maintaining clean workspaces, completing operational checklists and shift handover reports accurately and on time, wearing an approved clean uniform and nametag, and communicating and collaborating professionally. Team members may be asked to help clean guest rooms and public spaces as needed and to perform other job-related duties. The position requires a flexible schedule, including availability for days, nights, holidays, and weekends according to hotel needs. Physical demands include sustained standing, walking, repetitive wrist, hand, or finger movements, and carrying supplies and other items. The employee must be able to read, write, understand, and communicate effectively in English. Hospitality, service, consumer-facing franchise, or related experience is preferred; a positive attitude, willingness to learn, and ability to follow instructions and meet deadlines are required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed