Restaurant Server

Hilton Atlanta Northeast (Crestline Hotels and Resorts) • Peachtree Corners, GA

8d • $10 - $10

About The Position

The Restaurant Server takes food and beverage orders and retrieves and serves alcoholic and non-alcoholic beverages and food to guest tables according to hotel specifications, courteously and efficiently. The role collects payments and assists with maintaining the restaurant area and equipment. The position requires availability any day of the week, including weekends and holidays.

Requirements

• High school graduate, GED, or work equivalent.
• Good understanding of the English language.
• Previous guest/customer relations experience.
• Must be TIPS, CARE, or equivalently certified, or become certified by the first day on the job.
• Ability to input and access information in the property management system, computers, and point-of-sale system.
• Available to work any day of the week, including weekends and holidays.

Nice To Haves

• Certification of previous training in liquor, wine, and food service preferred.

Responsibilities

• Check with customers to ensure they are enjoying their meals and take action to correct problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks itemizing meal costs and sales taxes.
• Take food and beverage orders from patrons.
• Check patrons' identification to ensure they meet minimum age requirements for consuming alcoholic beverages.
• Serve food and beverages and prepare or serve specialty dishes at tables as required.
• Present menus, answer questions about menu items, and make recommendations upon request.
• Clean tables or counters after patrons finish dining.
• Prepare hot, cold, and mixed drinks, and chill bottles of wine.
• Roll silverware and set up food stations or dining areas for the next shift or large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain menu preparation, ingredients, and cooking methods.
• Prepare tables for meals, including setting out linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
• Assist the host or hostess by answering phones for reservations or to-go orders and by greeting, seating, and thanking guests.
• Perform cleaning duties such as sweeping and mopping floors, vacuuming carpet, tidying the server station, taking out trash, and checking and cleaning the bathroom.
• Bring wine selections to tables with appropriate glasses and pour wine for customers.
• Perform food preparation duties, including preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes before serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas, including directions.

Benefits

• Up to three weeks of paid time off in the first year.
• Medical, dental, vision, disability, legal, and identity theft protection insurance.
• Free basic life insurance, with the option to add more coverage.
• Company-matched 401(k).
• Hotel travel discounts.
• Local benefits.
• Free meal each shift.
• Hotel activities and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED