Restaurant Server - Temporary

Barnes & Noble•Folsom, CA

About The Position

As a restaurant server, you provide first-class service and make each guest’s experience your top priority. You welcome guests, learn about the restaurant’s food and beverage offerings, and make thoughtful recommendations to meet and exceed guest expectations. You model the company’s core values and contribute to a clean, organized, and welcoming restaurant. The position involves physical activity, including prolonged standing, repetitive bending, lifting up to 25 pounds, climbing, and operating espresso machines.

Requirements

  • At least 18 years of age to serve alcoholic beverages.
  • Passion for the products served and a positive, can-do attitude.
  • Enjoy working with people and listening to them, and be able to solve problems.
  • Ability to make thoughtful food and beverage recommendations.
  • Ability to stay organized, work efficiently, and multitask.
  • Ability to communicate clearly and respectfully.
  • Ability to adapt to a changing environment.
  • Ability to perform physical work including prolonged standing, repetitive bending, lifting up to 25 pounds, climbing, and operating espresso machines.

Nice To Haves

  • One year of experience in a restaurant setting or equivalent.
  • Knowledge of coffee roasting and brewing.
  • Experience with commercial espresso equipment.

Responsibilities

  • Greet and seat guests, anticipate their needs, and respond promptly.
  • Recommend food and beverages, providing attentive, timely, and accurate service.
  • Prepare and serve non-alcoholic beverages, including espresso-based drinks, according to Barnes & Noble specifications.
  • Prepare and serve alcoholic beverages in compliance with state liquor regulations, including restrictions on service to minors and intoxicated persons.
  • Maintain knowledge of table, seat, and station numbers; room capacity; hours; menus; price ranges; and dress code.
  • Work with coworkers and support restaurant operations by answering phones, scheduling reservations, and processing payments.
  • Check with customers during meals, address additional needs, present checks, and take payments.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Use and maintain front-of-house equipment as intended.
  • Follow restaurant policies, service procedures, and standards.
  • Complete required food safety or liquor courses in a timely manner when mandated by state or local health departments.
  • Support company goals and initiatives, work as part of a team, accept responsibility for assignments, and respond openly to coaching and feedback.

Benefits

  • Employee discount
  • Employee assistance program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
  • Company-paid holidays for employees scheduled 20 hours or more per week
  • 401(k) with company match for employees scheduled 20 hours or more per week
  • Transit benefits for employees scheduled 20 hours or more per week
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
  • Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
  • Disability benefits for employees scheduled 30 hours or more per week
  • Life insurance for employees scheduled 30 hours or more per week
  • Tuition reimbursement for employees scheduled 30 hours or more per week
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