Restaurant Server

Rancho Valencia Resort & Spa • Rancho Santa Fe, CA

8d

About The Position

The Restaurant Server serves food and beverages to guests in a gracious, professional manner and provides a comfortable, exceptional dining experience by consistently following established steps of service. The role helps maintain and improve check averages to support the financial success of the operation. The Pony Room was recognized among the top 100 hotel/resort restaurants in the country.

Requirements

• Must be at least 21 years of age.
• At least 24 months of current experience as a server or captain in a fine-dining environment.
• Wine and beverage knowledge sufficient to use pairing and suggestive-selling techniques.
• Valid San Diego County Food Handlers Card.
• Ability to communicate in English with vendors, guests, and staff so they understand.
• Ability to anticipate and understand guests’ needs.
• Ability to move quickly and safely through the workspace.
• Ability to focus attention on service details.
• Ability to follow directions thoroughly.
• Ability to work cohesively with coworkers as part of a team.

Nice To Haves

• 12 months of experience as a busperson.
• Previous culinary experience.
• High school graduate or GED equivalent.
• Certification of previous training in liquor, wine, and food service.
• Certification in an alcohol-awareness program.
• CPR certification.

Responsibilities

• Anticipate guests’ needs, respond promptly, and acknowledge all guests.
• Provide prompt, efficient, and gracious service, including describing menu items, taking food and beverage orders, and using the point-of-sale computer system correctly to ensure timely service.
• Settle guest checks accurately and handle cash, credit, room charges, gift certificates, and city ledgers correctly.
• Maintain cleanliness, sanitation, and organization in service areas according to departmental procedures.
• Work quickly and safely.
• Follow departmental policies and service procedures.
• Maintain positive guest relations.
• Learn hotel services and features and local attractions and activities to answer guest inquiries accurately.
• Participate in safety programs and comply with injury-reporting and safety-behavior requirements.
• Participate in and support hotel community-service, sustainability, and environmental initiatives.
• Perform other duties as directed, developed, or assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed