FT- Restaurant Server- Hilton Scottsdale Resort & Villas

HM Alpha Hotels & Resorts•Scottsdale, AZ

About The Position

The Restaurant Server ensures a polished and professional dining experience by providing attentive, accurate, and courteous service to all guests. The role directly affects guest satisfaction, repeat business, and the dining establishment’s reputation. The server greets guests, takes and relays orders, serves food and beverages, responds to guest needs, processes payments, and prepares service stations for subsequent meals. Other duties may be assigned.

Requirements

Excellent interpersonal and communication skills.
Strong attention to detail and ability to multitask in a fast-paced environment.
Knowledge of proper dining etiquette and service standards.
Ability to work collaboratively with kitchen and front-of-house teams.
Friendly, professional demeanor with a focus on guest satisfaction.
High School Diploma or equivalent required.
TIPS and Food Safety certifications required.
Successful completion of a background check prior to employment.

Nice To Haves

Previous experience in food service or fine dining is preferred but not required.
Experience taking orders, serving meals, and handling guest requests is a plus.
Ongoing training in hospitality and service excellence is encouraged.

Responsibilities

Greet guests warmly and serve beverages such as ice water and coffee upon arrival.
Present menus, suggest dinner courses, recommend wines, and answer questions about food preparation.
Take and relay orders to the kitchen or bar, ensuring accuracy and timely delivery.
Garnish and decorate dishes before serving and occasionally serve directly from platters.
Monitor diners’ needs and respond promptly to additional requests or concerns.
Total bills and process payments, or direct guests to the cashier as needed.
Replenish supplies and prepare stations for subsequent meals.
Perform other duties as assigned.