Restaurant Server - Part Time PM

Stonebridge Hospitality Associates•Denver, CO

11d•Onsite

About The Position

The Restaurant Server serves food and/or beverages to guests according to hotel brand standards, supporting outstanding guest service and financial profitability. The role is based at the Renaissance Denver Downtown City Center, in the historic Colorado National Bank building, and involves elevated service in a fast-paced environment. The posting identifies this as a part-time PM position and states starting pay of $16.27 per hour plus tips. The server maintains knowledge of the menu, promotions, and specials; takes and enters guest orders in the point-of-sale system; retrieves and delivers orders; and works to ensure guest satisfaction throughout meal service. The role also includes serving alcoholic and non-alcoholic beverages in compliance with applicable regulations, keeping the serving station stocked, and completing assigned side work and other duties. Associates are expected to maintain regular attendance, follow work and break periods, and comply with appearance and dress-code standards. The job requires the ability to read and comprehend simple instructions and correspondence, write simple correspondence, and speak, read, and write proficient English. The work is indoors in a hotel environment with minimal to moderate noise. Physical demands include standing, walking, and reaching for more than two-thirds of the time, sitting for less than one-third of the time, and lifting and pushing or pulling up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities. Stonebridge describes its benefits as including medical, dental, and vision coverage, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Requirements

High school diploma or equivalent and/or one to two years of related experience and/or training.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Proficient English speaking, reading, and writing skills.
Demonstrate accuracy and thoroughness and monitor work quality.
Meet or exceed productivity standards and produce adequate work volume efficiently.
Respond to service requests and provide high-quality service to internal and external customers.
Ask for and offer help when needed, and include appropriate people in decision-making.
Take responsibility for actions, work independently with little or no supervision, and reliably complete tasks and follow up.
Ability to stand, walk, and reach with hands and arms for more than two-thirds of the time; sit for less than one-third of the time; and lift and push or pull up to 50 pounds.

Responsibilities

Know the menu, restaurant promotions, and specials, including ingredients and preparation.
Respond to guest requests in a timely, friendly, and efficient manner.
Take guest food and beverage orders and enter them into the appropriate point-of-sale system.
Retrieve and deliver food and beverage orders in a timely manner.
Ensure guest satisfaction throughout meal service.
Serve alcoholic and non-alcoholic beverages in compliance with federal, state, local, and company regulations.
Keep the serving station well-stocked.
Perform side work and other duties as designated by a supervisor.
Maintain regular attendance, punctuality, and compliance with prescribed work, break, and meal periods.
Maintain high standards of personal appearance and grooming, including compliance with the dress code.
Perform other duties as requested by a supervisor.
Follow safety and security procedures while performing the physical demands of the position.