Restaurant Manager, Drago's - Hilton New Orleans Riverside

Hilton • New Orleans, LA

7d

About The Position

The Restaurant Manager at Drago's Seafood Restaurant in Hilton New Orleans Riverside helps manage daily operations for a hotel dining outlet and delivers memorable guest experiences. Drago's is a high-volume New Orleans restaurant known for its Charbroiled Oysters and Gulf Coast cuisine. The role supports outlet operations, guest service and product quality, team development, revenue initiatives, and regulatory compliance.

Responsibilities

• Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcement of policies and procedures.
• Monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience.
• Supervise, coach, and mentor team members; assist with performance evaluations and contribute to professional development initiatives under the Manager’s guidance.
• Help implement marketing strategies, upselling techniques, and promotions to increase food and beverage sales.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations to support guest and team member wellbeing.

Benefits

• Access to 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program offering Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support, including practical and emotional care.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including coverage for dental care and vision needs.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed